Privacy Policy
Last updated: June 30, 2026
This Privacy Policy explains how NLC Mortgage ("NLC Mortgage," "we," "us," or "our") collects, uses, and protects information in connection with our wholesale mortgage lending services and this website. By using our website or services, you agree to the practices described below.
Information we collect
- Contact information you provide, such as name, email address, and phone number.
- Loan and transaction information submitted by brokers and borrowers during the loan process, including documents and third-party reports needed to evaluate a loan file.
- Payment information when you order third-party reports. Card payments are processed by our payment processor, Stripe. We do not store full payment card numbers on our systems.
- Usage information automatically collected when you visit our website, such as IP address, browser type, and pages viewed.
How we use information
- To provide, process, and service mortgage loan files and related transactions.
- To order and pay for third-party reports required for underwriting.
- To communicate with brokers, borrowers, and partners.
- To operate, maintain, and improve our website and services.
- To comply with legal, regulatory, and contractual obligations.
How we share information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business, including our payment processor (Stripe) and third-party report providers (e.g., appraisal, credit, and valuation vendors).
- Mortgage brokers and partners involved in a specific loan transaction.
- Authorities or third parties when required by law, regulation, legal process, or to protect our rights.
Payment processing
Payments for third-party report orders are handled by Stripe. When you make a payment, your card details are submitted directly to Stripe and are subject to Stripe's privacy policy and security standards. We receive limited information needed to confirm and reconcile the transaction.
Data security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data retention
We retain information for as long as necessary to provide our services and to meet legal, regulatory, and recordkeeping requirements applicable to mortgage lending.
Your choices
You may contact us to request access to, correction of, or deletion of personal information, subject to applicable legal and recordkeeping obligations.
Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
Contact us
Questions about this Privacy Policy can be sent to info@nlcmortgage.com.